Let us have a brief intro about each P
1. Product. The right product to satisfy the needs of your target customer.
sophistication, expertise, technological abilities to perform large number of tests or carry out complex procedure
2. Price. The right product offered at the right price.
has become a major competitive factor in which laboratories that have been able to control expenses and offer attractive prices to discretionary buyers now enjoy a distinct advantage in this crucial service component
3. Place. The right product at the right price available in the right place to be bought by customers.
factors in designing how convenient the lab service is to clients are the three decisions which are
a. Physical access
b. Time access
c. Information and Promotional access
4. Promotion. Informing potential customers of the availability of the product, its price and its place
productions and services are constantly promoted through commercials and advertisement in newspapers, on car windshields, TVs, radios, in our mailboxes, and even on computer networks
Now let us discus each one more deeply...
PRODUCT
Product “Product” refers to the goods and services you offer to your customers. Apart from the physical product itself, there are elements associated with your product that customers may be attracted to, such as the way it is packaged.
Other product attributes include quality, features, options, services, warranties, and brand name. Thus, you might think of what you offer as a bundle of goods and services. Your product’s appearance, function, and support make up what the customer is actually buying. Successful managers pay close attention to the needs their product bundles address for customers. Your product bundle should meet the needs of a particular target market.
For example, a luxury product should create just the right image for “customers who have everything,” while many basic products must be positioned for priceconscious consumers. Other important aspects of product may include an appropriate product range, design, warranties, or a brand name.
Customer research is a key element in building an effective marketing mix. Your knowledge of your target market and your competitors will allow you to offer a product that will appeal to customers and avoid costly mistakes.
A different type of growth would be a diversification of products, with your business offering related products. Offering a whole range of products is most successful if the raw materials, production processes, and distribution methods are similar, which means you do not have to acquire new suppliers, skills and equipment, and distribution methods.
PRICE
“Price” refers to how much you charge for your product or
service. Determining your product’s price can be tricky and
even frightening. Many small business owners feel they must
absolutely have the lowest price around.
So they begin their
business by creating an impression of bargain pricing.
However, this may be a signal of low quality and not part of
the image you want to portray. Your pricing approach should
reflect the appropriate positioning of your product in the
market and result in a price that covers your cost per item and
includes a profit margin. The result should neither be greedy
nor timid. The former will price you out of the market;
pricing too low will make it impossible to grow.
As a manager, you can follow a number of alternative pricing
strategies.
Place
“Place” refers to the distribution channels used to get your
product to your customers. What your product is will greatly
influence how you distribute it. If, for example, you own a
small retail store or offer a service to your local community,
then you are at the end of the distribution chain, and so you
will be supplying directly to the customer. Businesses that
create or assemble a product will have two options: selling
directly to consumers or selling to a vendor.
As a producer, you must decide if supplying direct is appropriate
for your product, whether it be sales through retail, doorto-door,
mail order, e-commerce, on-site, or some other
method. An advantage of direct sales would be the contact you
gain by meeting customers face to face. With this contact you
can easily detect market changes that occur and adapt to
them. You also have complete control over your product
range, how it is sold, and at what price.
Instead of selling directly to the consumer, you may decide to
sell through an intermediary such as a wholesaler or retailer
who will resell your product. Doing this may provide you with
a wider distribution than selling direct while decreasing the
pressure of managing your own distribution system. Additionally,
you may also reduce the storage space necessary for
inventory. One of the most important reasons for selling
through an intermediary is access to customers. In many
situations, wholesalers and retailers have customer connections
that would not be possible to obtain on your own
Promotion
“Promotion” refers to the advertising and selling part of
marketing. It is how you let people know what you’ve got for
sale. The purpose of promotion is to get people to understand
what your product is, what they can use it for, and why they
should want it. You want the customers who are looking for a
product to know that your product satisfies their needs.
To be effective, your promotional efforts should contain a
clear message targeted to a specific audience reached via an
appropriate channel. Your target audience will be the people
who use or influence the purchase of your product. You
should focus your market research efforts on identifying these
individuals. Your message must be consistent with your
overall marketing image, get your target audience’s attention,
and elicit the response you desire, whether it is to purchase
your product or to form an opinion.
The channel you select
for your message will likely involve use of a few key marketing
channels. Promotion may involve advertising, public
relations, personal selling, and sales promotions.
The four P’s—product, price, place, and promotion—should
work together in your marketing mix. Often, decisions on one
element will influence the choices available in others.
Selecting an effective mix for your market will take time and
effort, but these will pay off as you satisfy customers and
create a profitable business. The worksheets that follow will
help you construct your marketing plans.
Once you have a good marketing mix—the right product at
the right price, offered in the right place and promoted in the
right way—you will need to continue to stay on top of market
changes and adopt your marketing mix as necessary.
Marketing is a part of your venture that will never end.
Now to end the blog with a quote
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